Who is Surinder Chawla? Find out about the appointed MD & CEO of Paytm Payments Bank

Surinder Chawla will replace Satish Kumar Gupta as CEO of Paytm Payments Bank, who retired in October 2022.

Paytm’s parent company One 97 Communications on Sunday announced that the Reserve Bank of India has appointed veteran banker Surinder Chawla as the new managing director (MD) and chief executive officer (CEO) of Paytm Payments Bank.

It’s official now. Surinder Chawla is the new CEO and CEO of Paytm. pic.twitter.com/KpAJgUh2wG

—Anuradha Shukla (@anu1122)
January 9, 2023

Homegrown #Pay Payments Bank Ltd (PPBL) has appointed veteran banker Surinder Chawla as its new managing director (MD) and chief executive officer (CEO). pic.twitter.com/fIKXXgn1yO

– IANS (@ians_india)
January 8, 2023

Chawla has had an illustrious career in retail banking spanning over 28 years. His appointment will become effective once the required regulatory formalities have been completed. While the RBI had stopped Paytm from onboarding new customers in March 2022, according to the central bank, certain major supervisory concerns were observed in the bank and hence this action was taken. The RBI approved Chawla’s appointment for a three-year term.

The company stated that “Chawla brings with him an illustrious career in retail banking spanning over 28 years at prominent institutions such as HDFC Bank, RBL Bank, ABN Amro Bank and Standard Chartered Bank.”

Paytm Founder, CEO and Chairman of the Board of Directors of Paytm Payments Bank welcomed Chawla to Paytm Payments Bank and offered him an exceptional mobile banking experience in India to fuel his unwavering commitment.

Chawla’s experience and deep knowledge of the Indian financial landscape will bring the necessary expertise that will further drive Paytm Payments Bank’s mission, the founder said.

PPBL’s plan to appoint Chawla will strengthen its leadership team, enhance its technological capabilities and drive financial inclusion in the country.

Who is Surinder Chawla? the new CEO of payments bank Paytm

  • Surinder Chawla is a Chartered Accountant.
  • He joined PPBL from RBL Bank, where he served as Bank Branch Head.
  • The veteran banker focused on expanding CASA’s base, commission income and cross-selling across all channels.
  • Chawla was Head of Bank Branch at the lender prior to this and worked to ensure the bank branch delivers on a strong retail franchise which includes building a strong distribution network, strong liability portfolio with a specific focus on growing base of CASA and acquire the market share that corresponds to it. and ensure that RBL Bank becomes the primary bank for all existing customers.
  • The banker spent 12 years in key senior management positions at India’s largest private lender, HDFC Bank, before joining RBL Bank in 2013.
  • Chawla’s last role was at HDFC Bank as head of retail liabilities product group.
  • As senior executive vice president of HDFC Bank, Chawla also worked as head of South, East and North regions.

With Chawla’s rich experience in the banking industry and previous experiences working and leading teams in areas of relationship management, retail asset sales, direct sales product management and branch banking, Chawla has high hopes of making the most of this new opportunity and role.

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