When purchasing things like appliances or gadgets, we often come across these two terms: warranty and warranty. It is well known that both terms are a kind of guarantee that the seller gives to the buyer, but they differ from each other.
In this article, we will cover how exactly the two differ from each other. But first let’s define warranty and guarantee, as well as what they cover.
What is a guarantee?
A warranty is a written or implied promise made by a manufacturer or seller that a product or service will be free from defects in material or workmanship for a specified period of time.
It is a legally binding commitment to repair or replace the product if it fails to meet the specified standards during the warranty period.
A warranty typically covers defects in the materials or workmanship of a product or service. Provides assurance that the product or service will be repaired or replaced if it fails to meet specified standards during the warranty period.
However, it may have limitations and exclusions, such as normal wear and tear, misuse, or unauthorized repairs, which may void the warranty.
What is a guarantee?
A warranty is a promise made by a manufacturer or seller that a product or service will perform a specific function or meet certain expectations. It focuses on the performance or functionality of the product or service.
It is the “guarantee” that a product will work as intended or that a service will achieve a certain result. However, it may also have limitations or exclusions, but they are generally related to the specific performance criteria or expectations described in the warranty.
Difference between warranty and guarantee
- A warranty usually has a specific duration, usually expressed in terms of months or years. You may have different deadlines for different components or aspects of the product or service. For example, a laptop may have a one-year warranty on the hardware.
- On the other hand, a warranty can have a fixed duration, but it can also be indefinite or indefinite. It may be based on a certain condition or performance criterion that the product or service must meet, and once those criteria are met, the warranty can be fulfilled.
- In many cases, manufacturers or sellers are legally required to provide warranties on certain products, especially consumer or high-value goods. Warranties are often governed by consumer protection laws and may provide specific rights and remedies to consumers.
- Warranties, on the other hand, are usually not required by law, but are offered voluntarily by manufacturers or sellers as a form of guarantee to consumers.
- A warranty is usually a written promise; however, a guarantee may be provided through oral or written communication.
While warranty and guarantee are similar in that they both provide assurance about the performance or quality of a product or service, they differ in terms of their focus, duration, coverage, and legal requirements. Warranties tend to focus on defects in materials or workmanship, have a specific duration, and may be legally required in some cases. Warranties, on the other hand, focus on performance or functionality, can last indefinitely, and are typically voluntary commitments made by manufacturers or sellers.
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Source: ptivs2.edu.vn